ITIL® 4 Foundation Online Course With Exams
Only £495 £660
- Unlimited access for 6 months
- Self-paced instructor lead training
- Accessible courses online and offline via PC/Mac and Tablets/iPads
- Full tutor, customer and tech support
- Online proctored exams in the comfort of your own home 24/7
Complete the form or call us on:
+44 (0) 207 XXX XXXX (24hrs Mon-Sun)

Why Choose
Balance Global?
The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.
Multimedia content catered
for all learning styles
A 360 degree learning approach that you can adapt to your learning style.
Excellent customer support including tutor and tech support
Engage and learn more with these live and highly interactive classes.
One of the best, and fastest growing ATOs in 2020
One of the first ATO’s in the UK to deliver the Best Practice Portfolio.
4/5 star
Trustspot reviews
98% of ITIL Foundation learners pass their exams on the first attempt.
Quality provider officially approved by Peoplecert/AXELOS
Only accredited providers are allowed to use the appropriate AXELOS logo.
Lorum Ipsum
Dolar Sit Amet
Only accredited providers are allowed to use the appropriate AXELOS logo.
ITIL® is a globally recognised and a very popular qualification for IT Service Management. The framework follows best practice on how to use IT effectively in order to meet business objectives efficiently and deliver value to its users.
The ITIL® v3 service life-cycle has been refreshed into a more holistic approach to ITSM. It focuses more on value delivered by both its products and services, introduced by the service value system. The previous version was more centred around processes and service delivery.
Processes have been transformed into practices and governance is more explicit which takes roles, skills, people and resources into consideration. This ultimately encourages organizations to maximize their relationships in the service value chain to co-create value.
The framework is considered to be more simplistic and accessible than ever with better interconnectivity and coordination, resulting in organisations to become more effective and cost-efficient.
It has become more reflective of our fast-paced and complex modern world, taking into account the 4th industrial revolution, aligning with DevOps, Agile and Lean.
As no prerequisites are required, ITIL® 4 Foundation is suitable to anyone who is:
- Wanting to learn the ITIL framework
- currently working or wants to work in IT, especially in help/service desk and service delivery
- an IT professional wanting to implement the ITIL framework within their organization.
Besides being primarily related to the IT sector, the ITIL® 4 certification is associated with service management which widens job opportunities. Many of these roles attract significant salaries of up to 6 figures.
- 7 principles previously only introduced at v3 practitioner level
- 4 Dimensions of service management which encourages inclusivity when managing IT
- 6 activities which are combined/configured in many different ways
- 34 management practices (15 are examined)
Overview
Course Sections
What’s included:
Overview
- 7.5+ Hours of learning content
- 7 Sections
- 70+ Course units
- 7 Section Tests
- 2 Mock exam simulations
- Interactive Exercises
- App for offline use for tablets/iPads
- Resource Library
- Tutor Support
Course Sections
- Key Concepts of Service Management
- The Four Dimensions
- Introducing the Service Value System
- Introducing the Seven Principles
- Introducing the Interconnected Service Value Chain
- Introducing ITIL Management Practices
- Introducing Practices in Depth
What’s included:
Basic –
ITIL® 4 Foundation course
ITIL® 4 Foundation exam
Standard –
ITIL® 4 Foundation course
ITIL® 4 Foundation exam
ITIL® 4 Foundation manual
Premium –
ITIL® 4 Foundation course
ITIL® 4 Foundation exam with a Take2 resit exam included
ITIL® 4 Foundation manual
ITIL® 4 Foundation revision cards
ITIL® 4 Foundation exam
- 40 multiple choice questions
- 1 hour duration
- 65% pass mark (26/40)
- Closed book exam
Some Companies
We Provide To:



Other Related Courses Available
ITIL v3 Foundation e-learning
with accredited exam
£395
PRINCE2 Foundation e-learning
with accredited exam
£395
ITIL® is a [Registered] trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS limited, used under permission of AXELOS limited. All rights reserved. The ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.